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Privacy Policy

Who we are

Our website address is: https://scubadivingcairns.com.

Subject of data protection

The subject of data protection is personal data, i.e. all information relating to an identified or identifiable natural person. Personal data is also referred to simply as data in the following.

Automated data collection

When accessing our website, your end device automatically transmits data for technical reasons. The following data is stored separately from other data that you may transmit to us:

URL of the page accessed

Latency of the network connection

Date and time We store this data for the following purposes:

for load balancing, i.e. to distribute access to our website across several devices and to be able to offer you the fastest possible loading times;

to ensure the security of our IT systems, e.g. to defend against specific attacks on our systems and to recognize attack patterns;

to ensure the proper operation of our IT systems, e.g. if errors occur that we can only rectify by storing the IP address;

to enable criminal prosecution, averting of danger or legal prosecution in the event of specific indications of criminal offences. Your IP address is only stored for a period of 30 days.

Scuba Diving Cairns account

Registration

On booking an activity on our site you will automatically create an account. To do so, you need to provide the following mandatory information so we can mail your tickets/vouchers:

E-mail address

Technical service providers

We use technical service providers for hosting and some of the services required for the website. Accordingly, the processing of data takes place on the servers of these service providers. These service providers only process the data according to our explicit instructions and are obliged to guarantee sufficient technical and organizational measures for data protection.

Hosting of the website

For the hosting of our website, we use the services of Bluehost.

Bookings & payments

Bookings

When you book a tour, activity or similar on our site, we collect the data required to carry out the tour. This usually includes the following information: First and last name, billing address, email address, telephone number, number of participants, date and time. Depending on the activity booked, it may also be necessary for us to collect further information, such as your flight number or the age of the participants.

Payment via PayPal and Credit card

All payments are collected through PayPal. If you have a PayPal account, you can also process your payment via PayPal. In this case, we receive from PayPal not only the information that a payment has been made, but also the e-mail address and address you have registered with PayPal.

Cookies

We use so-called “cookies” to offer certain functions of our website and to optimise the use of our website. “Cookies” are small files that are stored on your device with the help of your internet browser.Specifically, we use (unless other cookies are specified elsewhere in this privacy policy or our cookie consent) the following cookies:

Session cookies: These cookies are needed to store certain technical data during your visit to our website, e.g. to determine whether you have logged in.